At Bespoke Kick, we want you to be completely satisfied with your custom-designed shoes. Due to the personalized nature of our products, we have a specific refund policy in place:
If your Bespoke Kick shoes arrive with a manufacturing defect, please contact us within 30 days of receiving your order. We’ll work with you to assess the issue and provide a solution, which may include a repair, replacement, or full refund
Because your Bespoke Kick shoes are custom-designed to your specifications, we cannot offer refunds for design changes or fit issues. We encourage you to carefully review your design and sizing before placing your order.
To request a refund for a manufacturing defect, please contact our customer support team at bespokekick@gmail.com with your order number and a description of the issue. We’ll guide you through the return process and issue a refund if the defect is confirmed.
We strive to provide the highest quality custom-designed shoes and excellent customer service. If you have any questions or concerns about our Refund Policy, please don’t hesitate to contact us.
